Most frequent questions and answers about the pre-med app.

You will enter your email address and password by going to our app’s site

Please ensure that you are entering in the correct email and password. If it’s your password that is invalid we will send you a link to reset your password, all you need to do is click the “Forgot password” 

If it’s your email that is invalid please contact us directly and we will help you solve the problem.

We have made in-depth demos regarding every aspect of this app. Please check them out here. If you aren’t finding what you’re looking for please contact us

Great! We are excited you want to join. Please create your account here.

Every user will get a free 3 day trial to see if the app would benefit them. From there, we have a monthly rate and annual rate. You can check those prices out here.

You can update your information through your account here. Just click “update” under your payment method.

You can downgrade or upgrade your subscription at anytime here.

You will be charged $10 if you choose to completely cancel your annual subscription early. You will be charged $5 if you choose to cancel your monthly subscription early. 

How can we help you?

Thanks for bringing your questions to us! Please note that we strive to respond to conversations within 24 hours on business days. We’ll answer all conversations in the order they are received.