SERVICE & PRODUCT FAQs

Most frequent questions and answers about our services.

After you purchase, we will email you regarding scheduling your mock interview. Reply to us as soon as you can so that we can try to accommodate your chosen date and time.

Our carefully-selected editing team is currently made up of medical students who have completed our rigorous screening, application, and training process.  It’s critical for your essays to be viewed from multiple different perspectives, so we make it a priority to have a very diverse team of editors.

These experts have edited and perfected countless personal statements, AMCAS activity essays, and secondary essay and approach every essay with focus and attention to detail, ultimately ensuring consistent, high-quality results for every aspiring doctor. Not to mention, by experiencing the medical school admissions process first-hand, they have cultivated a deep understanding for what exactly resonates with committee members and developed a novel approach on how admissions essays are ultimately presented.

This can vary depending on the time of the year (there is a huge influx of essays from late May through August), but you should expect at least 1 completed review within 2-5 business days.  We strive for timely delivery, however, quality and effectiveness are our main priorities.

During the checkout process you will have the option to either: 1. Attach a file of  your essay(s) 2. Copy/Paste your essay into a text box.  If you somehow forgot to do this during checkout, you can always email it to us.

You will receive a confirmation email for your purchase (check your trash/spam folders, if you don’t see it after a day) that outlines the immediate next steps in our service process. 

All essay submissions and communication will take place on our premed app.  This makes it easy to communicate directly with our editors and track when your reviews are finished.  Specific details regarding where to find and gain access to the app will be given to you after you purchase a package!

The short answer is no.  Although we started by reviewing only medical school application essays, we have been able to cater our editing secrets to make any essay memorable. 

We have helped those applying to medical residencies, dental school, nursing school, and grad/law school, create very effective and unique essays.  Just give us any information you can during the checkout process to help us optimize our reviews to fit your specific situation!

Services: We stand by a 100% money back guarantee for up to 30 days after your purchase. Please contact [email protected] whenever you have any concerns or questions. 

Products: We’re confident that our planner will change the way you achieve your goals. Try it yourself and if you’re not satisfied, we’ll give you a refund—no questions asked.

TERMS & CONDITIONS

  • Shipping cost is non-refundable
  • All refunds are processed back to the original form of payment
  • There is no need to return the item(s)
  • No exchanges
  • This refund policy is only applicable towards orders placed on https://motivatemd.com

How can we help you?

Thanks for bringing your questions to us! Please note that we strive to respond to conversations within 24 hours on business days. We’ll answer all conversations in the order they are received.